Let’s work together
Mystery guest visits
- £40-£85 per visit, depending on the number of visits and complexity of the customer journey
- Set-up fee of £200
- Reimbursement of the visit, for example the cost of a meal and drinks for two, or the cost of dinner, bed and breakfast for a hotel stay
- In some cases, a fee is added by way of compensating our Silent Customers’ time when there isn’t a dining experience
- We do not tie our clients into long contracts. We simply ask that you run three sets of visits as a minimum and that you give us a month’s notice for cancellation
Reputation management
- Simply £35 per month, per location or venue
- We require one month’s notice for cancellation
Explore our products
Reputation Management
Monitor, respond & manage all your customer reviews and feedback from one interface
Mystery
Visits
Mystery dining, mystery guest and shopper services specialising in positive, behavioural influence
Phone & Online
Audits
Covert, recorded and
bench-marked sales calls and online conversations
Comprehensive Mystery Shopping & Mystery Dining Services
At Silent Customer, we specialise in providing comprehensive mystery shopping and mystery dining services tailored to meet the unique needs of businesses and brands across various industries. Our team of experienced mystery shoppers and diners is adept at discreetly evaluating pricing structures, customer service, product quality, and overall customer experience. By immersing ourselves in the customer journey, we uncover invaluable insights that drive impactful decisions and improvements for our clients.
At Silent Customer, transparency is at the core of our ethos, especially when it comes to our pricing for services. We believe in fostering trust and confidence with our clients by providing clear and straightforward pricing structures that align with the value and quality of the services we offer. When partnering with us, businesses can expect full visibility into our pricing models, without any hidden fees or unexpected costs. We strive to ensure that our clients understand the value they are receiving for the investment they make in our services. By being transparent about our pricing, we aim to establish a strong foundation of trust and reliability with our clients, demonstrating our dedication to delivering quality service with integrity and honesty.
Transform your business with Silent Customer and experience the power of insightful feedback, informed decisions, and strategic growth. Improve your pricing strategies, enhance customer experiences, and achieve lasting success in today’s dynamic marketplace with Silent Customer as your trusted partner.
